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Customer Reviews
Balloon Express
Local Lancaster, SC florist
Average Customer Rating: 4.4 of 5 stars. (61 reviews)
Date: May 22, 2023
Name: Lisa w

State/Province:SC

I absolutely love balloon express! They are all so nice and accomodating. They go above and beyound for their customers! Pleased with every aspect of this business. I give them 5 gold stars, two thumbs up, and a golden ticket! Just love doing business with them!
Date: Feb 27, 2023
Name: Crystal M

State/Province:SC

Beautiful flowers and the gift baskets are always a huge hit when I order them for someone. Excellent service.
Date: Feb 21, 2023
Name: Kerri R

State/Province:SC

Great service!
Date: Sep 13, 2022
Name: Janet H

State/Province:NC

Denise Lloyd made the spray for my mother’s casket. Beautiful pink roses! It was spectacular! She is meticulous and so careful with her deliveries. So satisfied! You won’t be disappointed!
Denise 's Reply:
Date: Sep 13, 2022, 7:46 pm

Thank you so much for the privilege of making her memorial piece. It was made with love! Thank you again!!
Date: Jul 04, 2022
Name: Danielle G

State/Province:OR

Very pleased with fast and efficient service!! Ordered flowers and balloons last minute and they delivered even on a holiday! Will use again.
Date: May 23, 2022
Name: Megan W

State/Province:NY

They were delivered faster then expected and that was awesome. I saw them over FaceTime and they were GORGEOUS! Will definitely use them again. SO much better then 1800wedon'tcare :)
Date: May 23, 2022
Name: Diana G

State/Province:PR

We made this arrangement from Puerto Rico and we are very happy with the experience! Our beautiful Gift arrived on time for Mother's Day. Thanks!
Date: May 07, 2022
Name: Susan M

State/Province:NC

Wonderful customer service! The first balloon bouquet had the wrong mylar number balloon but the error was corrected right away AND the birthday boy got to keep all the balloons from the first bouquet! Will be back for sure!
Denise's Reply:
Date: May 07, 2022, 6:30 am

Thank you for your 5 star review. We also appreciate your understanding and we strive not to have any errors but occasionally one may slip by. We look forward to hearing from you again,Thanks Denise.
Date: Mar 16, 2022
Name: Akiya C

State/Province:SC

Staff is great! Floral arrangements beautiful. Great place to get your balloon and floral needs.
Denise 's Reply:
Date: Mar 16, 2022, 8:58 am

Thank you so much Akiya!! We appreciate you and your time to give us a review!! We look forward to seeing you soon! Thanks, Denise
Date: Mar 11, 2022
Name: Toni H

State/Province:SC

Excellent customer service. Thank you Mary!! I mostly definitely rate you 5 star.
Date: Feb 28, 2022
Name: Beth H

State/Province:FL

Not only was the service prompt, but the plant was appreciated and rated as "very pretty."
Denise 's Reply:
Date: Feb 28, 2022, 5:57 pm

We're so glad to hear that!! Thank you for taking your time fo4 the wonderful review ! We look forward to hearing from you again soon. Thanks, Denise
Date: Feb 26, 2022
Name: Gregg D

State/Province:SC

You delivered the flowers right on time as I requested. Our 35 anniversary and the roses were beautiful, my wife loved them. You have my business from now on
Denissa Lloyd's Reply:
Date: Feb 28, 2022, 10:15 am

Thank you sir for entrusting Balloon Express for your floral needs!! We strive to be the best and arrive on a timely manner. We really appreciate you giving us a review!! We look forward to hearing from you again soon! Thanks, Denise
Date: Feb 15, 2022
Name: TAMIKA S

State/Province:SC

BEST BUSINESS IN TOWN, I'M ALWAYS A SATISFIED CUSTOMER NO MATTER WHAT I ORDER FROM BALLOON EXPRESS!!!
Denise's Reply:
Date: Feb 15, 2022, 8:16 pm

Thank you!!! We LOVE our customers and consider anyone who comes thru our doors like family!! We never send anything out that we wouldn't want ourselves. We really appreciate you, your business and taking your time to write such a great review!! We look forward to seeing you soon!! Thanks, Denise
Date: Feb 14, 2022
Name: Donna and Jack Bailey B

State/Province:SC

Extremely pleased with this lovely plant! Thank you for your pleasant delivery.
Date: Feb 01, 2022
Name: Chadwick T

State/Province:NC

A nice arrangement but didn't look like the promo picture from which I picked it. I will buy again though.
Date: Dec 20, 2021
Name: Scott P

State/Province:MA

Flowers were delivered promptly and were beautiful!
Denissa Lloyd's Reply:
Date: Dec 21, 2021, 10:33 am

Thank you so much for your gracious 5 star review!! We appreciate your business and look forward to hearing from you soon!!
Date: Sep 18, 2021
Name: Valerie C

State/Province:MD

There customer service was excellent as I made a huge mistake in making the order online. It was a pleasure using these folks and I would definitely recommend them to my friends and family .
Denise's Reply:
Date: Sep 18, 2021, 5:40 pm

Thank you so much Ms. Valerie!! We appreciate the call so fast so we could address the issue!! We look forward to hearing from you again in the near future!! Have a wonderful day & God bless!
Date: Sep 14, 2021
Name: Scott D

State/Province:WA

Xxxx
Date: Jul 31, 2021
Name: Roslyn H

State/Province:GA

Outstanding service. Will be using you again.
Date: Jul 07, 2021
Name: Sheila B

State/Province:SC

I went today(7/7/21) and asked to see if she is could do a casket spray for a last minute deal. She did a wonderful job and the spray was beautiful. Thank you again. Sheila Boiter
Date: Jun 11, 2021
Name: A W

State/Province:MD

First time Customer, Very satisfied, great Customer Service. Thanks to Mary.
Date: Jun 01, 2021
Name: Michele W

State/Province:SC

Beautiful product and fast delivery. I will definitely use this service again.
Date: May 04, 2021
Name: MICHELLE M

State/Province:SC

The flowers were beautiful. The recipient said they lasted about a week or so.
Date: May 04, 2021
Name: ANDREA J

State/Province:VA

Good website/easy ordering
Date: Apr 16, 2021
Name: Latashia W

State/Province:MA

Thank you the flowers came out amazing.
Denissa Lloyd's Reply:
Date: Apr 16, 2021, 2:41 pm

Thank you for the review. We look forward to serving you in the future. Have a great day!
Date: Mar 20, 2021
Name: A J

State/Province:VA

The flowers and balloons were beautiful! Most impressive and well done! The quick delivery service was perfect. Will be ordering again! The highlight of my Mom's birthday. Thank You!!!
Denissa Lloyd's Reply:
Date: Apr 05, 2021, 3:29 pm

Thank you so much!! We pride ourselves in fresh flowers and speedy delivery! We look forward to sending arrangements for you again in the near future. Have a wonderful day, Denise Lloyd
Date: Mar 18, 2021
Name: A J

State/Province:VA

I decided to order balloons and flowers the day of my Mom's birthday, as a surprise. I wasn't sure of what to expect, due to pending inclement weather. The website was easy to navigate and extremely user friendly. The balloons were delivered a few hours later and made our day! The personal touch of a handwritten note, provided that extra touch of care. Phenomenal service! Thank you!!!
Date: Feb 28, 2021
Name: Tamika S

State/Province:SC

I'm very satisfied with my order. It's always a pleasure doing business with you all!!! Thank you for you're prompt service!!! Keep up the great work.
Date: Feb 23, 2021
Name: Steve B

State/Province:SC

Very satisfied.
Date: Feb 10, 2021
Name: Jessica S

State/Province:SC

The flowers were absolutely beautiful! Just what my friend needed! Thanks so much for your timely and friendly service.
Denise's Reply:
Date: Feb 11, 2021, 5:38 am

Thank you so much for your gracious 5 star review!! We look forward to hearing from you again soon and hope you have a wonderful day!!
Date: Dec 19, 2020
Name: krystal w

State/Province:NC

Great customer service
Date: Nov 05, 2020
Name: Jerry B

State/Province:SC

The arrangement was perfect. She loved the flowers. Thanks for making so beautiful.
Denise's Reply:
Date: Nov 06, 2020, 9:04 am

Thank you so much Mr. Jerry for the 5 star review!! We really appreciate you taking your time to rate us! It's made our day! Look forward to hearing from you soon!
Date: Aug 31, 2020
Name: Brenda H

State/Province:SC

I wish I had been able to see the plant, but I am grateful that Balloon Express was able to fill my request over the weekend with the funeral on Monday.
Date: Jun 25, 2020
Name: Paul S

State/Province:TX

Nice lady that helped me with all my questions and guaranteed my deliver for my mothers birthday and she came through with flying colors- thanks again for making my mothers day on her birthday......awesome company and will be using again!
Date: May 23, 2020
Name: Christy C

State/Province:TN

I ordered a flower arrangement for my mom for Mother's Day. I ordered it the Friday before and they were delivered the following day. I highly recommend!!!
Date: Feb 28, 2020
Name: LouCinda R

State/Province:IN

Excellent service and quality
Date: Oct 31, 2019
Name: Nakisha J

State/Province:NC

Wow!!! What a great experience working with the owner of Balloon Express. She was so amazing at helping me Express myself through my purchase. She listened to my needs and helped bring my gift to life. If there was a 10 star option, you would have had it. Thank you!
Date: Mar 20, 2019
Name: Jadon V

State/Province:SC

Such great service! It was such a sweet surprise for my guy since I couldn’t be home for his birthday.
Date: Mar 11, 2019
Name: Ashley P

State/Province:SC

Very Easy Website to Order from. Thank You
Denise Lloyd's Reply:
Date: Mar 13, 2019, 8:33 am

Thank you so much for your 5 star review! We strive to make your experience with Balloon Express as quick and easy as possible. We know your time is valuable and appreciate you taking a few minutes to review us. We look forward to lots of future business with you. Have a great day!
Date: Nov 10, 2018
Name: Linda H

State/Province:SC

Beautiful! Driver called to make I got them, extremely nice follow through. Sent a picture to the sender and she was very pleased with the arrangement you prepared. Thank you.
Date: Jun 14, 2018
Name: Pam S

State/Province:SC

Customer service is A+, the bouquet was gorgeous. They went above and beyond. I would absolutely recommend them
Date: Feb 17, 2018
Name: Bethany and Bella H

State/Province:SC

Our granddaughters were thrilled with their balloons and flowers.
Date: Oct 29, 2017
Name: Angie W

State/Province:SC

Denise made a beautiful balloon bouquet for my husband's graduation party! A week later the balloons are still flying high and as beautiful as the day I brought them home! Thanks for helping to make his celebration brighter and thanks for the brightness we are still enjoying a week later!! I will definitely be back!
Date: Oct 09, 2017
Name: Mashayra O

State/Province:SC

The basket was great I love it
Date: Sep 29, 2017
Name: melissa m

State/Province:SC

Great service and beautiful flower
Date: Feb 15, 2017
Name: clyde M

State/Province:SC

Your valentine arrangement was very attractive and very well received. Your response to my request on delivery was timely and professional. Job well done.
Date: May 21, 2016
Name: Brenda C

State/Province:SC

Everything was great except that it was delivered on Friday and I asked for it to be delivered on Saturday. Someone should have called to ask if that was ok.
Denise LLoyd's Reply:
Date: May 26, 2016, 12:46 pm

Thanks for reply, Sorry it was a day early we must have overlooked it. We will be sure to improve in that area. Thanks again for your business and look forward to hearing from you again soon. Sincerely, Denise Lloyd
Date: Oct 06, 2014
Name: Catherine R

State/Province:SC

The basket was great.Just what I needed.
Denise Lloyd's Reply:
Date: Oct 06, 2014, 1:39 pm

Thank you for your order and nice review!! Be sure to keep us in mind for any future needs!!
Date: Jun 21, 2012
Name: Vivian V

State/Province:SC

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